Did my insurance company give me a BS answer regarding a rate increase?
July 21, 2014 8:23 AM Subscribe
I recently received my renewal notice in the mail for my auto insurance policy. The premium (for the entire year) increased by almost $100. I called my insurance company to find out why, and my BS detector is going off.
posted by tckma to Work & Money (15 answers total) 1 user marked this as a favorite
The policy is for two cars, with myself and my wife listed as drivers on both cars.
The rate increase was not explained by any factors I could think of:
- We have not changed coverage.
- We have the same two cars.
- Neither of us has been in an accident over the past year.
- Neither of us have gotten a ticket in the past year.
- We have not made any claims over the past year.
The rate increased by almost $100 for the year. I called my insurance company and asked why. After being placed on hold for about 2 minutes, I was told it was a (Maryland) state government mandated increase on all drivers across all insurance companies. This seems like a BS answer just to get me off the phone. I'm sure something like that would have been mentioned on local news media, quoting all sorts of public outrage, and yet I've heard nothing and read nothing about it. Further, none of my co-workers, and no one I know locally, has mentioned such an increase, nor expressed disbelief at any increase in their auto insurance premium. Finally, I can find no mention of a Maryland auto insurance rate increase by using Google.
I've had this same insurance company for both auto and renter's or homeowner's insurance (as appropriate) for six years now. I've been very happy with them compared with other insurance companies I've had in the past, though in those six years I have never made a claim, so I can't speak to their claims service.
However, I'm not sure I'm happy staying with an insurance company if I don't feel that they are being honest with me. Was this a BS answer? Should I go shopping for another insurance company?