Freelance retainer question
July 7, 2014 5:02 PM Subscribe
Freelancers, how do you handle it when a retainer client doesn't use all the hours they've paid for?
I'm a freelance copywriter. At the beginning of the year, a long-time client suggested we go on retainer. At that time they had lots of work with short lead times. Getting paid up front, yippie skippie!
But over the past couple months, their hours have dried up. Between May and June, they've paid me for almost a month's worth of hours that I haven't worked. And now it's time to invoice for July.
This was a handshake deal, and we don't have a contract that covers this.
How do you typically handle this kind of situation, both in terms of time accounting and invoicing? How do you recommend I handle this with my client?