Mac printing only in landscape layout, not portrait, in Firefox
June 23, 2014 4:30 PM Subscribe
A couple of weeks ago, our office Mac (OS X 10.7.5) started printing everything from Firefox (30.0) in landscape layout (on our HP laserjet CM1312nfi), when we need portrait layout to be the default.
posted by Lettuce_Leaves to Computers & Internet (4 answers total)
Even though QuickBooks (the program we use most) recently updated itself, that's not the problem, as we can print QuickBooks checks from the other computer (a PC) in portrait layout. I can't print email attachments or web pages in portrait layout either. I enabled Acrobat Reader and PDF plugins, updated Adobe Reader (11.0.7), rebooted the computer, and tried changing the print layout, but one can't change the default settings on the print menu. When I hit print, I see the "Presets" drop-down menu at the top set to "Default Settings." (The 6th line down has "Firefox" set as its default option on the drop-down menu.) Back at the top, I click on "Default Settings," go to "Show Presets" -> "Copies and Pages," click the little arrow, and "Orientation: Landscape" shows up, but I can't change it.
If I change the drop-down menu that has "Firefox" as its default to "Layout," there's a little picture/diagram that shows a sample page with a number 1 in the middle, in layout landscape, but there is no way to change this either; nothing is clickable.
There's nothing in System Preferences or Printer Settings either. Help!
(Forgive me if the answer to this is glaringly obvious, but I've been Googling and reading Mac and Firefox and QuickBooks help forums for several hours, asked folks here, and... nothing. Ready to tear all my hair out.)