I can't put "Mr. Wolf" on my business card - help?
June 12, 2014 5:42 PM Subscribe
I do a lot of different things, and I'm not sure there's a title that really captures the kind of trouble I make.
I used to build stuff, but have transitioned to the customer side. I'm basically a fixer - think a much nerdier version of Harvey Keitel's character in Pulp Fiction, called in to straightening out really big, high profile, expensive disasters.
I also spend a lot of time working on disaster prevention - so I'm training clients and staff, or putting together course syllabi or docs/examples/demos to show right from wrong. I spend time defining product refinements (think product management) or actively managing customer projects and/or deployments (think professional services consultant/project manager/technical account manager/etc.) or selling prospects on how they're going to have a great experience with us and we will absolutely make things right if they don't (think sales engineer).
Basically, I've got my hands in just about everything except actually building stuff. To continue the Pulp Fiction analogy, I not only clean up after Jules and Vincent, I'm supervising their next gig to make sure it doesn't go all pear shaped, and am training the next Jules and Vincent, too. I'm also telling Marsellus Wallace to keep a better eye on his suitcase or to use something better than a suitcase next time, while also drumming up more business for him.
So what should my title be? The issue is people sometimes have trouble understanding why I'm involved in something (even though I totally should be) - it'd be nice to have some kind of phrase or title that would make that initial "what are you doing here" (uh - saving your bacon?) bit go away.