Does anyone have any experience with Green Mountain Energy?
May 5, 2014 2:36 PM Subscribe
We were approached at a street fair by a somewhat high-pressure salesman. In its self something of a red flag. However, their rates and espoused business practices were intriguing. On paper (online), they seem like a good choice, especially if I'm interested in green energy. I am aware that they're owned by NRG, but this doesn't put me off on its own.
posted by cmoj to Shopping (8 answers total) 1 user marked this as a favorite
My pause comes from reading online reviews. They seem to mostly jump in tone between zero-star reviews written by the semi-literate and possible paid shills. Their BBB rating is A+ with what seems to be a large number of complaints, mostly resolved. The internet isn't telling me much that's useful.
I trust AskMetaFilter's opinion to be significantly more nuanced and less spittle-flecked than the general reviewing population, though. Were their rates as advertised? How was their customer service? What was your general experience?
Also, if you're inclined, go ahead and explain to me if they're not actually green because of the whole buying-equal-credits thing.