Accessibility lies in the eyes of the beholder.
May 1, 2014 8:26 AM Subscribe
Help me source an accessible option for a client with a unique set of challenges. Inside lurks a lot of info...this one is challenging.
posted by TomMelee to Computers & Internet (9 answers total)
Background: I work for a disability rights organization, where my focus is as an ADA Specialist and Construction Manager, but I also get to do great fun like advocacy work, helping write some legislation, etc. I also happen to be an IT guy (on the side, because I have so much time), so I've been brought in to work with this consumer.
Consumer is a voc rehab client, has been for 6 years. She is very gainfully employed by another disability rights organization. I have reached out to multiple other organizations and am not so much looking for organization references as I am PRODUCT REFERENCES.
This consumer has brittle bone disease, and as a result she is quite small. She has also, so far, survived multiple forms of cancer, but has to travel ~3 hours away, twice a month. She also has a significant learning disability that makes lots of visual things very challenging for her. Specifically, lots of color and lots of contrast make things indecipherable for her. My modified form pack for her is plaintext, no lines, just as an example.
She needs a GPS to help her with her trip, as well as daily life. Currently, to use a dumb-phone, she has to memorize menu orders and key positions. She would like to text and do other fun stuff. She requires tactile feedback, which is no problem. The challenge for navigation is that a lot of her disability sort of manifests as visual impairment, but unsurprisingly, there aren't (That we can find) any GPS devices or apps that do what she needs for DRIVING because most of the time low-or-no-vision users aren't driving.
For example, when a GPS says "take the exit on the right in 1/4 mile" but there are exits between this one and that one, it's a fail. What she needs is like "Turn right at the grocery store", and/or just a LOT more audio queuing WITHOUT visual clutter on the screen. This exists for walking...but not for driving.
Ideally we're looking for an app versus a standalone device, as she wants to text and use the functions of a smart device. She is NOT of decreased intelligence, she simply can't process what she sees if it is cluttered. I suspect we're going to have to go android, simply because I need to be able to kill icons on the screen to the greatest extent possible. We have two current-gen ipad Air's in the office, but none of the accessibility features that are baked in really do what she needs. We also have an Asus TaiChi (win8 touch-tab), if there is a windows option that anyone can think of.
SO...the TL;DR version:
I need accessible navigation. I need to kill colors and pictures/icons and lines. The goal is that she can text from the device and navigate if at all possible. If we HAVE to use a standalone GPS device, that's an acceptable conclusion...she has tried about 10 or 15 with no luck. (For example, when she puts in the address, she can't really tell what she's typing if there is no audio feedback from the tiny keyboard, because of the lines/complexity.)