How to deal with countless telemarketers calling a small business?
April 2, 2014 4:16 PM Subscribe
How do I deal with the endless calls from telemarketers calling my business?
posted by unsupervised to Work & Money (8 answers total) 2 users marked this as a favorite
My family business has had the same phone number for 30+ years. We're a service-based business so every phone call is an existing or potential customer. I man the phones from my home and the number of telemarketers calling our business is in the range of 30-40 a day. Most are of the robot-on-the-other-end variety so "take me off your list" isn't an option and, even if I trusted it would work, this would be really, really time-consuming. The Do-Not-Call list does not permit businesses.
I used to manage this by routing all calls to my cellphone where I stored telemarketer numbers with a silent ringtone and, later, with iOS' block caller option. Spotty cell service has removed this option so I'm working off a home line now. I store the callers as before but all it saves me is picking up the phone (but still forces me to sit through the annoying ringing).
My phone provider Verizon only allows me to block 10 numbers and Optimum, where the phones are routed from, gives me another 32, but that's far from enough.
So, what to do? Any landline phones that can assign a silent ringtone or block stored callers? (My current phone, a wireless panasonic, has a minuscule block-caller list and it still rings at least once).