Coping strategies for dealing with the public, please!
March 31, 2014 4:03 PM Subscribe
Do you have a job where you deal with the public? If so, how do you deal?
posted by anonymous to Work & Money (13 answers total) 12 users marked this as a favorite
I have a job which involves face-to-face interaction with the public. Probably 95% of the customers who come into the building are just fine, but the rest...well, let's just say that I am continually appalled by their capacity for rudeness (towards myself and other customers), insensitivity, selfishness and ignorance (including racism). I've been in this job for almost ten years, so I was hoping that by now I would have developed self-defense strategies that would allow this stuff to roll off my back (very little of it is anything I should take personally, but I often do), but I'm not there yet.
I'm wondering if there are other MeFites in similar situations, and if so how do you deal with the stress in a constructive way?
(Posted anonymously because there are people on this site who know me IRL).