UK fibre broadband availability
March 26, 2014 11:45 AM Subscribe
I'm moving flats and want to bring my fibre optic broadband service with me. The exchange is fibre-enabled, but I can't seem to find a straight answer on whether the specific flat I'm moving into is. How can I clear this up?
posted by Put the kettle on to Technology (6 answers total)
I currently have Sky Fibre Unlimited broadband and I'm really happy with it. I'm moving to a new flat soon and am trying to transfer my contract over, but Sky have been pretty evasive over whether or not it's definitely available there. They told me it was, but then they later said this was based mainly on the fact that the telephone exchange in the area is fibre-enabled. Well, I'm aware of that, because I'm on the same telephone exchange at my current flat. I need to know if my new flat in particular has fibre broadband available.
My understanding of fibre broadband services here is that BT runs everything, except for Virgin, and all the other ISPs with fibre broadband are actually using BT's fibre network. If that's correct, I'd just need to know whether BT has made fibre available at my address and I'd know where I stood with every ISP out there except Virgin.
I have tried the "check if fibre is available in your area" on many different ISPs' websites, including Sky. Sky says it is, and some others say it is and some say it's not. I have no idea what they're basing this on: if it's just on the fact that the telephone exchange is fibre-enabled, it's not helpful at all. I don't have a phone number for the flat (I don't think it has an active phone line right now).
Can anyone shed some light on this? I've moving pretty soon and have lost some time trying to deal with Sky, unfortunately. My flatmate and I need fast Internet so anything besides fibre or Virgin's cable network isn't an option.