How to block outgoing calls
March 6, 2014 10:41 AM Subscribe
My Grandmother has dementia. She calls her old phone number 20+ times a day to ask for a ride home.
Unfortunately, this number is now used by a business, the owner of which is not too pleased with the multiple phone calls a day.
posted by backwords to Human Relations (30 answers total) 1 user marked this as a favorite
My Mom tracked down an out-dated and not for-sure workable method of blocking outgoing calls from Verizon (which is the phone service my Grandmother has for her landline), which may or may not have worked - my Mom isn't sure, because the business owner threatened to take them to court if my Grandmother's phone wasn't cut, which my Mom panicked and did.
Now, my Grandmother is using the phone in the lobby of her building (she lives in an assisted living facility) to call the business' number. Ha ha! There's no stopping her, she really wants a ride home and doesn't remember calling or being told not to call.
A better solution seems to be to allow her to have a phone in her room, but block outgoing calls, especially to this business number. I've suggested trying the phone-block again, but my Mom is really worried about being sued by the business and may not want to try it.
Does something that will block outgoing calls to a specific number on a landline exist?
(It cannot be a cellphone solution, because she will never be able to learn how to use a cellphone, even a simple one.)