Why I can't sign up for google apps with the domain I own?
February 17, 2014 4:16 PM Subscribe
Why can't I sign up for google apps with the domain I own? Weird troubleshooting loop, I'm probably doing something wrong that is really obvious.
posted by mai to Computers & Internet (2 answers total)
I am trying to sign my institution up for "google apps for education" so that we can have @domain.org email addresses. In the sign-up process, I get the following message:
"This domain has already been signed up for a Google Apps edition or Postini product. Check out our Signup Troubleshooter to help guide in troubleshooting this issue."
The Troubleshooter is not helpful. When I tried it yesterday it send me in an endless loop. When I tried it today, it had changed - their only advice is that if someone attempted to fake ownership of my domain and didn't get through the verification process, it would release the domain in five days.
I am positive that no one else has attempted to sign up for Google Apps from my organization. Is there anything I am missing here? Anything I can do? Changing to a new domain is not an option.