Why does my Smart TV disconnect from wifi, and what can i do about it?
February 6, 2014 6:54 PM Subscribe
I have a brand new Samsung smart tv, and a generally reliable wifi connection. For some reason, with tv frequently disconnects from the wifi (usually while i'm in the middle of watching something that relies on wifi), when the wifi signal itself is fine (ie. my laptop is still connected to it.) How do i make it stop doing that? Is this something that Samsung should be responsible for? Is it something with my router? What?
posted by Kololo to Computers & Internet (7 answers total) 1 user marked this as a favorite
Whenever it disconnects, i have to go through my TV's menu to Network Settings, and re-enter my password. Simply clicking on 'retry' doesn't make it re-connect.
(Possibly important details: The tv is about two weeks old, and i bought it from Sears. I'm in Canada, and my ISP is Rogers.)