How to remotely help father with computer.
February 3, 2014 9:10 PM Subscribe
My Dad often has trouble with the computer that run along the lines of "can't download email attachment" or "doesn't know how to forward email". I need a program that will allow me to access his computer remotely so I can do simple common tasks for him, as he's unable to retain the information even when we go through it step-by-step, over long drawn out phone calls. Being able to see what's on his screen, or to indicate to him where to click would simplify things for both of us greatly. I have used RealVNC before, but only within a home network and don't know how challenging it is to do over the internet. We are both using Windows 7. Thanks.