How to remotely help father with computer.
February 3, 2014 9:10 PM Subscribe
My Dad often has trouble with the computer that run along the lines of "can't download email attachment" or "doesn't know how to forward email". I need a program that will allow me to access his computer remotely so I can do simple common tasks for him, as he's unable to retain the information even when we go through it step-by-step, over long drawn out phone calls. Being able to see what's on his screen, or to indicate to him where to click would simplify things for both of us greatly. I have used RealVNC before, but only within a home network and don't know how challenging it is to do over the internet. We are both using Windows 7. Thanks.
posted by roshy to Technology (18 answers total) 23 users marked this as a favorite