My iPhone deleted all of my contacts
January 28, 2014 7:06 AM Subscribe
My iPhone deleted all of my contacts, and none of the advice I've found on the internet for getting them back has worked.
posted by enn to Computers & Internet (14 answers total) 2 users marked this as a favorite
Last night my phone (iPhone 5, iOS 7.0.4) ran out of battery and shut itself down. I plugged it in to charge for a couple hours. When I started it back up, all of my contacts were missing except for those that I imported from Facebook (years ago, using a third-party app that is no longer installed—I am not using the built-in iOS Facebook integration that newer versions of iOS have). Logging in to iCloud on my computer I also see only these useless ancient Facebook contacts and not my real contacts.
This seems like a very common problem
but for most people it either (a) resolves itself after a while with no user action (!?), (b) is solved by restarting the phone, or (c) is solved by disabling and then re-enabling iCloud contact syncing. It hasn't resolved itself after twelvish hours and neither (b) nor (c) has had any discernible effect.
Any advice would be gratefully appreciated.