IMAP difficulties on iPhone
January 20, 2014 7:32 PM Subscribe
How can I prevent the default iPhone mail.app from showing ALL my emails in the inbox as well as in their respective folders?
posted by modernnomad to Computers & Internet (4 answers total) 3 users marked this as a favorite
I use my iPhone and the Mac Mavericks email app to access my work email account. On the iPhone, the account is set up as an exchange account so I do not have to use a VPN to access my emails. On the desktop app, it is not possible to set up the account as an exchange account due to the lack of activesync, and I must use IMAP only (and therefore require a VPN when I am outside the office).
On the desktop app, I have a series of folders in which I organize my various emails. When i drag an email into one of these folders, it disappears from the default inbox, as I would expect.
When I access this same account through the iPhone (and iPad), the folder structure appears, but all the emails appear in both the folders and in the main inbox, UNLESS I shifted the email into a folder on the phone rather than on the desktop. While not a critical concern, this is nonetheless annoying because while I have "inbox zero" on my laptop, this is not reflected on my phone - I open up my iPad/iPhone mail and am not instantly sure if I have actually dealt with the emails that are in the inbox or not.