Data & Operations: What is this job & how do I learn to do it?
January 14, 2014 9:08 PM Subscribe
My job is the suck, but has introduced me to a new itch to scratch. I am growing interested in streamlining processes, unifying data systems, automating tasks, and whipping everything into shape so accurate analysis can happen. I want to use software/data management to help us become more efficient. Who sets this stuff up? What is this job called? I don't have any experience in this, what skills do I need and how can I learn them?
posted by mannermode to Work & Money (6 answers total) 14 users marked this as a favorite
I may never be able to fix the small company that inspired me, but I can use it as an example.
The method we are using ensures we stay buried, and is a perfect job for Sisyphus. Tasks are extraordinarily unintuitive and require manually entering the same data in multiple places. Processing an order to completion involves a lot of paper, several pieces of software, and way too many spreadsheets. Training new staff is difficult and turnover is high. Without much automation, we can't focus on customer service or sales as much as we need to. Billing is arduous, we are behind in sending out invoices, we are late in paying vendors, and our cash flow is affected.
Does this require a build-to-order solution rather than a turnkey system?
Is the answer a database?
Who gets hired to fix these kinds of issues?
What are some job titles for this kind of problem solver?
What can I learn to start doing this at my company and eventually others like it?