Works like a charm, until it doesn't.
January 7, 2014 4:40 PM Subscribe
Why is my iPhone choking on my mail all of a sudden?
posted by Sublimity to Computers & Internet (4 answers total) 2 users marked this as a favorite
I've had an iPhone for the past three years and in all that time (going from a 4 to a 4s, and through several iOS upgrades) have never had a problem with sending or receiving mail. In the last week or so, though, my phone is having severe difficulty with "remembering" that I have mail accounts. I can try to get to an Apple store to get it checked out but the problem is intermittant enough that I'm afraid I'll carve time out of my day and the problem won't be evident when I get there, so I turn to MeFi for help.
Specs: iPhone 4s running 7.0.4
Carrier: AT&T and sometimes wifi while at home--doesn't seem to be tied to carrier though
Gmail and Yahoo mail accounts
In the mail program, no mail program is evident--I get the "Welcome to Mail" screen with iCloud/Exchange/Google, etc as options
In Settings/Mail,Contacts,Calendars, my mail accounts are still shown under "Accounts" and the "mail" button is yes within those accounts
Sometimes I also will go into Settings/Mail,Contacts,Calendars while I'm having this problem and see Account entries with "?" as the account name and "inactive" as status. Sometimes multiple entries like this.
If I find that the mail program isn't recognizing my mail accounts, and I forget to go into Settings/Mail,Contacts,Calendars and delete the existing entry for, say, my gmail account, the "Welcome to Mail" screen will let me choose the Gmail entry, add in all my info, check me into my account, but then the "Mail" button will be grayed out in the on position (whereas contacts and calendar are not)
Lastly, once while wrestling with this I got an error message saying something to the effect that "this account won't be able to send or receive mail". I googled this on my phone and rustled up some answer that had to do with gmail needing captcha verification, something? I went to gmail and did some kind of affirmation thing through Safari which seemed to make it better for a day or so but the problem is not solved.
Any ideas? This is well into "first world problem" territory, although unfortunately the first known instance of this problem was last week when I missed the emails from my kid's elementary school saying that the after school program would be closed due to a snowstorm. I don't need that kind of stress. Halp?