How do I get help with mail fraud?
January 5, 2014 9:23 AM Subscribe
I sold an item on Amazon and it went south.
posted by MansRiot to Law & Government (26 answers total) 6 users marked this as a favorite
I sold an item on Amazon after using the "do you have one of these to sell" button. The buyer asked for a return after a week saying that they bought the wrong model, which I felt was reasonable and granted the refund. The item is very heavy and needs ~$70 for shipping costs, so i sent a money order to the buyer in that amount to cover the return costs, as amazon does not cover this cost (nor does it reasonably cover the original shipping cost, but that's another matter altogether.)
The buyer received the money order, cashed it, then never sent the item back. After repeated emails, the buyer finally responds with: "I received the money order and cashed it. I'll send you the cash back in about two weeks, but I'm not shipping the item back."
I asked for further clarification from the buyer, because it could mean one of two things:
1) Buyer is returning the money order amount back, and nothing else
2) Buyer was able to use the item after all, and is returning the money order amount and original purchase amount.
My question is thus: If the scenario ends up being #1, with whom do I file a complaint and how do I force buyer to pay up or return the item? (Amazon is not the answer, they do not care; I have already attempted to sort this out through Amazon, to no avail.)
I am in Arizona, the buyer is in New York.