Battle.net account hacked. Reaction: Apathy or Urgency?
December 11, 2013 10:22 AM Subscribe
I have a Diablo III license. I beat the game a couple months ago and haven't been on at all since then.
So recently I have received a few emails from Blizzard Entertainment (firstname.lastname@example.org) containing links which seem legit (going to: https://us.battle.net/account/support/password-reset.html) which I (stupidly?) have ignored up until now.
posted by Debaser626 to Computers & Internet (7 answers total)
Nov. 1, received an email of "account locked" due to unusual activity.
Dec. 2, received a "your password was changed" email
Dec. 10, received an email of "account locked" due to hacking type behavior / cheats being used.
Dec. 11, received an email of "account locked" due to unusual activity.
Given that my log-in is my gmail address (used as log ins on multiple sites) and I used my "lite" password for this account (which for some dumb reason I had as my amazon password, though since changed), is there any additional reason to be concerned other than an account for a game I don't play being locked?
I can't access my battle.net account as the password I had doesn't work/was changed, and I don't remember the answer to the security question. They want me to scan in and send a copy of my Driver's License for identification purposes, but I really don't want to do that. To be honest, I don't even know if the emails I am receiving are truly legit.
I don't really plan on playing this game again, and as I am certain as I can be the only computer I played this on is virus-free, I don't think I'll be buying any additional games which use battle.net. However, I don't want someone getting access to the card information I used to pay for this either (I downloaded this) through my battle.net account or be liable otherwise.
As of now, there is no unusual activity on my bank account, and I pay for the million dollar fraud coverage on my checking account. My amazon password was changed (with no illicit activity), but I'm still worried that I might be missing something.
1. Has anyone has experienced anything like the above with battle.net or something similar, is this OK to just ignore?
2. Due to Blizzard's exceptionally shitty contact methods through the site above, I can't even communicate anything to them without creating a case, which requires a log in, which requires me to scan and send my ID, which I don't want to do. Is there an actual e-mail address to send anything to?