My new wireless router and one of my computers isn't getting along. Why?
December 8, 2013 7:26 PM Subscribe
One of my computers connects to the Internet just fine using the wireless router but the other computer only intermittently connects with more than 1 or 2 mbps. This computer connects normally when I connect using an ethernet cable.
posted by Defenestrator to Technology (6 answers total)
I just moved into a new apartment and now have Comcast and a Technicolor TC8305C wireless router (as I have gleaned from the bottom of it). I have two computers: a Dell Inspiron N4110 running Windows 7 and a Lenovo X1 Carbon running Windows 8.
The Lenovo works great and using the wireless I consistently get 20-25 mbps. The Dell is another story. If I plug in using an ethernet cord I get the same consistent speeds as the Lenovo, but when wireless it's completely random. Most of the time pages take forever to load or fail to do so, but occasionally and for no reason I can determine everything chugs along smoothly.
When I do speed tests on speedtest.net with the Dell I get one of two results:
1. It works fine and returns 20-25mbps
2. It starts out at 20-25mbps and at some point (usually at the peak of the arc they use to visualize everything) it completely drops off. It then either takes another couple minutes to finish and gives me a speed of less than 2mbps or the test eventually fails completely.
I ran a Microsoft Security Essentials scan and nothing turned up. I found a program/utility thing on my computer called Intel PROSet/Wireless Tools and it had an option to "Diagnose" my connection. I did so and it said everything passed.
At this point I have no idea what to do. Google isn't helping much and I am not very knowledgeable when it comes to networking stuff like this.
Thank you all in advance for your help!