I am trying to do some household computer work for my dad, and his email problems are giving me a fit. Can you, o wise metafilter, help me?
He recently moved from Maine (Roadrunner) to Florida (Xfinity). His Roadrunner account is still active, and is his primary email. His computer runs XP, and he uses Outlook Express to read and "manage" his emails.
Recently, he has complained of getting an error message when sending emails. Specifically, it says: "The connection to the server has failed.
Secure SSL: No
Socket Error 10060
Error Number 0x800CCC0E
I have read numerous boards, and the information appears accurate. I have tried different outgoing ports, but can't seem to fix this problem. I tried setting up another account on Outlook Express, but the same error occurred.
Please help me!
(Prior, possibly related question here
may indicate that he CANNOT keep his email, but would like to have confirmation of this, if it is still true.)