UK: "Standard" deposit deductions for cleaning a newly-fit carpet?
October 31, 2013 9:34 AM Subscribe
This is a UK question! I just left the UK along with my old rented flat. My landlord is suggesting some "standard" deductions for cleaning the carpets "because they were newly fitted just before checking in". Can they base this on anything?!
posted by anonymous to law & government (8 answers total)
This is a UK question! I just left the UK permantently along with my old rented flat. My landlord is suggesting some "standard" deductions for cleaning the carpets "because they were newly fitted just before checking in". Can they base this on anything?!
About a month after moving out (but only about 5 days after the last day covered by the rent) I contacted the estate agent to ask about the deposit.
They got back to me saying there were deductions for X, Y, Z... I asked them for some clear reasons for these as I couldn't make them out from the check-in or check-out inventories.
After a bit of questioning, and waiting, they got back to say X was now not an issue (oops!).
I think potentially Y is reasonably justified by the actual condition of stuff on the report.
But Z is allegedly a deduction for specially cleaning the newly-fitted carpets...!!!! I can't find a mention of this "rule" in the tenancy agreement (assured shorthold), nor the 2 inventories, nor the letter they sent me before check-out.
It only popped up in writing in the final check-out inventory AFTER I'd moved out, and even then it was stated in a really contradictory way: "Professional cleaning charges can be applied as the carpet was new. Only domestic costs may be charged..."
Has anyone else (in the UK) encountered this? And it is worth asking for a clear reason (it says they must give reasons when asking for deductions in the contract)?
If we go to the stupid dispute stage will I get this amount Z back?
There IS in the check-out letter a very confused and contradictory reference to extra "professional cleaning" costs IF the apartment was cleaned professionally before you moved in, but no suggestion that this also applies when new carpets were laid "specially for you" (lucky thing!).