Please recommend specific resources to help my technophobic parents get more enjoyment and use out of their iPad.
My parents are retired, their home computer died, and they are unlikely to replace it. Their sole method of getting online is a second-gen iPad wifi + 3G. They can do basic stuff with it - email, Web browsing, occasionally they succeed in getting directions somewhere. That's about it, and their use of even those functions is pretty primitive (last time I opened Safari I saw that they had about 30 tabs open, I guess because they don't realize you can close a tab, or browse to something else from within that tab instead of opening a new one). They don't understand bookmarks, sending an email to multiple recipients, etc.--forget downloading new apps or buying media from iTunes. For a long time my dad thought the iPad didn't have audio and he was watching YouTube videos with the sound muted. They are very smart people, but the hard sciences are their weakness, and they're especially timid about technology.
I want to give them something easily digestible to help them become more familiar with the device and less mystified and afraid of it, but not so advanced that they get intimidated and give up. Any and all media are useful: books, apps, videos, tutorials, even in-person classes (they live near enough to an Apple store that they could attend classes, if those are useful and basic enough). It would also help if the approach is not condescending (e.g., iPad for Seniors for Dummies
may be a great book, but they will never know if they throw it away as soon as they see the title). We live in different cities so I wouldn't be able to help in-person, though I may be able to walk them through downloading an app.