How to stop printing e-mails from "save as" in pdf format?
October 22, 2013 8:06 AM   Subscribe

When I'm on my gmail account and want to print an e-mail, I click on the printer icon and the e-mail goes into "save as" and a PDF format. This didn't happen before I tried removing any other printer documents and setting my main printer as the default. Can someone help? What question whould I be asking or what should I change to stop the print settings to changing documents to the pdf format and then having me save them on my computer? I want them to print directly into a word document as they did previously before. Thanks
posted by proficiency101 to Technology (7 answers total) 1 user marked this as a favorite
 
Which browser? Which OS?
posted by jozxyqk at 8:22 AM on October 22, 2013


When I'm on my gmail account and want to print an e-mail, I click on the printer icon and the e-mail goes into "save as" and a PDF format.

Isn't there a button underneath that that says "Change ..."?
If you click on that it allows you to change your Print default.
posted by vacapinta at 8:24 AM on October 22, 2013


Yeah my gmail account just remembers whatever the last printer I tried to use. I just click "Change" and choose a different printer (and/or switch to/from the save as pdf).
posted by magnetsphere at 8:36 AM on October 22, 2013


You said "print directly into a Word document," which has me a little bit confused. Do you really want a Word document, or are you talking about actually printing (on paper with a printer)?
posted by primethyme at 8:37 AM on October 22, 2013 [1 favorite]


Sounds like you need to use the print dialog, not just the system setting, to tell your browser to print to the printer rather than to a pdf.

The fact that this is happening at all suggests that there may be a problem with your printer connection, or with the printer itself. The default setting generally only changes to pdf when there's a problem with the actual printer. You might want to look into that.
posted by valkyryn at 8:51 AM on October 22, 2013


Do you really want a Word document

Yeah, if you want it to print to an actual doc file, you need to set your printer as the Microsoft XPS Writer dealie. If you want it to print onto a physical piece of paper, set it to your physical printer.

If you're unable to access the print dialog from gmail's interface, use ctrl+P.
posted by phunniemee at 8:53 AM on October 22, 2013


Best answer: Are you using Chrome?

If so, when this happens, click the "use system dialogue" link down at the bottom of Chrome's printer dialogue frame thingy. That will open your OS's usual print function, which should obey all your preferences/defaults/settings per your OS.

Or you could just add your home printer as the default in your Chrome preferences.
posted by Sara C. at 8:55 AM on October 22, 2013


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