What do I do with years-old equipment that belongs to my old cable ISP?
October 16, 2013 10:07 AM Subscribe
What do I do with years-old equipment that belongs to my old cable service provider?
Equipment dates from 2009. Furnished by Verizon FIOS, which then switched to Frontier FIOS. A cable modem, DVR, and set-top box. We moved house in 2010, and cancelled Frontier service. Attempted to return the equipment. This involved them shipping empty boxes to us. We never got the boxes. Attempts failed. I have no documentation of those attempts. Equipment is sitting in our garage, and I need to get rid of it.
Which option is best?
The easy way: Donate the equipment to a recycler.
The hard way: Contact Frontier and try to return their equipment. This is likely to be time-consuming, and annoying. I recall their CS was incredibly awful. I couldn't find any helpful info on their web site. And what if they want to charge me a "late return fee"???
Do big cable providers care about their old equipment?
posted by valannc to technology (14 answers total)