Jewelers and Small Business People - Discount for a replacement?
October 7, 2013 9:56 AM Subscribe
How should one frame a request for a discount on a replacement ring?
posted by elmonobonobo to shopping (10 answers total)
A friend lost a diamond/gold ring that was purchased and engraved at a local jeweler within a month of purchase. The ring was lost for reasons medical and sad and pity inducing.
The friend learned that the local jeweler got the ring wholesale from a large New York supplier. She contacted the supplier about a potentially discounted replacement and they indicated that they don't do any direct sales and she would need to work with the local jeweler.
As a non-jeweler non-small-business-person, I would think it would be reasonable to ask the local jeweler if they would consider providing a replacement at their cost.
Note this isn't a general manners question.
Small business folk, is this the right approach or should she be asking for something else (wholesale or some other business word we don't even know)? She recognizes that she is asking for a big favor. She don't want her request to be offensive.