Someone used my email address to order a cell phone. What to do?
September 20, 2013 7:30 AM Subscribe
This morning I got an email requesting confirmation for ordering a phone through QLink Wireless, which provides government-subsidized phones to low-income individuals. I didn't order this phone, and have no need to, thankfully. But what should I do about it?
posted by Cash4Lead to technology (9 answers total) 1 user marked this as a favorite
From time to time, I've gotten notifications that someone has used my email address to sign up for various Web services--Facebook, Playstation Network, hookup sites, etc.  Usually I ignore them, though only after determining that no one has gained access to my account. In this case, however, I am given pause. It doesn't look like phishing: The email wants "Proof of Participation in a Government Program," but isn't asking for sensitive information (none that I would possess, at any rate). It seems genuine, but I'm not sure how to proceed. I don't know much of anything about whoever signed up for the phone. His name is Dwight (not my real name) and he appears to live in or near Ft. Atkinson, Wisconsin (I only have the ZIP code to go on, 53538), which is nowhere near where I live (Maryland). But that's it.
The next step, I suppose, would be to call QLink's customer service, but I suspect they won't do anything about it. And I have no real way to contact whoever signed up for the phone in the first place. What do you suggest? Ignore, or try to follow up in some way?
: What I don't understand is, why do people do this? Email addresses are free. You don't need to use mine. And in many cases, unless you plan on hacking into my account, you won't be able to do anything with the Web service unless you answer the confirmation email. It's bizarre.