Why Doesn't My Smartphone Stay Unlocked Abroad?
September 14, 2013 6:14 PM Subscribe
I live in Spain and travel regularly to London. I have a Sony Xperia Arc S which I unlocked when I changed mobile companies. It works fine here in Spain for voice and data.
HOWEVER, when I go to London, voice works fine but I cannot get data to work.
posted by BigBrownBear to technology (5 answers total)
In order to configure in London, I go into network operators, APN's (Access Point Names) but whatever I enter does not save. My phone company says that this is because the phone is not fully unlocked. However, everyone here I've gone to speak with tells me that it is unlocked and they don't know what else they can do.
Does anyone have any ideas?
Sorry, not sure if this is the best forum for a question like this but I have been Googling for a while without much luck.