By the way, your web designer is no good.
August 30, 2013 12:59 PM Subscribe
How should I handle advising my former employer that their contracted web designer does terrible work? Or do I stay out of it? Details inside.
posted by daisies to work & money (25 answers total) 1 user marked this as a favorite
I just left a job with a small non-profit in Washington, DC to start at a new position with much better pay, responsibilities, and location. I worked for Employer for a short and sweet 5 months and left on good terms with all my superiors and co-workers. I am a web designer and web developer but in that position I just did web development and IT support (so no design, although I was included in the design review process and was a 'production artist' for our websites).
The contractor graphic designer, a part of our tiny communications and IT team, was tasked with revamping our dozen or so circa-2001 website designs. Our brand was going through a complete overhaul and these websites are a major part of the organization, which is focused on dissemination of information. Designer was working as a contractor for Employer, about 20 hrs/week, for almost 18 months. By the time I was hired, the team was tight-knit and settled in. Designer was given a raise shortly after I was hired.
Now here is the problem:
Designer's publication and graphic design is effective, beautiful, and modern. But when it comes to web design, Designer is not effective at all. The first two websites Designer designed went from looking circa-2001 to circa-2007. They are honestly just horrible. I know that Employer is paying very good money and time for Designer's services and this project is a huge part of Employer's re-branding overhaul. Designer still has close to a dozen websites left to design for Employer within the next year. Employer is totally happy with Designer's work, because Employer just has no experience with web design and the president is a techno-phobe.
I still personally care for my supervisor at that job. I still care about the success of the organization. After looking at their new websites again today, I suddenly wished that I could just email my supervisor and tell her what I feel off the record.
Why didn't I say something while working there? Honestly, I don't know. I was on the bottom rung of the ladder and it was my first "real" job outside of college. I felt like it was not my place. I still feel like it is not my place, but what do I have to lose anymore?
There are two people I could talk to about this:
1. My former supervisor, head of Communications. I have a personal email on file for this person.
2. A former coworker, who has asked me to do contract work with him for a side company.
So hivemind, should I say something? How should I word it? Or do I just butt out?