I can haz gmail?
August 19, 2013 7:36 AM Subscribe
Please explain Google accounts to me like I'm a child.
posted by yawper to technology (10 answers total) 3 users marked this as a favorite
I don't know too much about google and the huge monster it seems to have become. I use google for searching and that's about it (my own email is with another provider).
A couple years ago I opened up gmail accounts for both my daughters (aged 7 and 9 at the time). They used those accounts for occasional emails and to sign in to Khan Academy. Over the last few months they've really started using gmail a lot more as many of their friends now have email accounts.
Recently my younger daughter's account was disabled with the message that she does not meet the age requirements for a Google account. The exact message is this:
You will not be able to sign in to this account or use it to access any Google products or services.
You do not meet the age requirements for a Google Account. This account will be deleted in 24 days unless the birthday you entered was incorrect and you submit proof that you are 13 years old or older. Learn more.
If you are 13 years old or older, click here to start the account unlock process.
My question: does gmail = google account? Is google really not allowed to grant email accounts to users under the age of 13? Or did she only get this message because she tried to use another google service?
I want my kid to be able to use her email again; I don't care (and neither does she) if she's not allowed to use any of the other google services. Is this possible? I don't want to lie and say I entered the incorrect birthdate; I don't want to try to circumvent the rules and provide my ID as if I'm her. I want her to legitimately have her own legal email account. Please tell me this is possible and if so, how to go about doing it. I've searched Google's help pages and can't find any option to unlink the gmail account from all other services.