May 27, 2013 4:32 PM Subscribe
My very awesome and super feisty elderly neighbor apparently fell down our building's stairs today just as I was getting home and when I got to her she was 100% conscious but bleeding profusely from a wound on her head. Another neighbor had already called for the paramedics and as I was walking up they arrived. The wound was assessed and it was decided that she needed to go directly to the ER. What could/should I have done to make sure she had what she needed and that her rights were being respected?
posted by These Birds of a Feather to health & fitness (32 answers total) 1 user marked this as a favorite
The wound was bad enough that I obviously didn't disagree that she should be taken to have it assessed at the local ER, but she was very frustrated by how everyone was sort of steamrolling over the fact that she was in no pain and that she had not lost consciousness at any time. I did my best to make sure that she got her purse, her phone, and her keys so that she would have her wallet with her, and one of the paramedics came with me to get all her medications, too. I also made sure to ask her permission before I got her purse, went through her home, etc, because I felt that even though we are neighbors it would have been presumptuous of me to have gone through her things. Now I am concerned that this is going to cost her a fortune since both the fire department and the paramedics came out AND she was transported and probably treated at the local ER.
How could I have helped my neighbor more and what can I do in the future if I am in this situation with anyone again? What should I make sure someone has if I am able to find it among their things, and how can I make sure that they feel like they aren't just being spirited away to the land of expensive medical bills without their consent?
There was so much blood. :(