Explain this maddening QuickTime glitch
March 15, 2013 12:49 PM Subscribe
I have 14 mp4 files, all downloaded from the same FTP site at the same time. 6 of them don't work in QuickTime, 8 of them do. It is not the files themselves, it's something to do with those files PLUS my system. Help me figure out what, please, because I am not that tech-savvy, and because I'm on a deadline.
posted by like_a_friend to technology (7 answers total)
What I know:
-Using QuickTime 7.6.4
-On Mac OSX 10.5.8.
-My two coworkers are also using (probably newer) macs.
-All three of us have the same files, downloaded from the same place, at the same time.
-I'm the only one having issues. The issues are as follows:
In 6 of the files, the title screen appears, freezes, and remains frozen. Audio continues normally.
In 8 of the files, everything is fine.
-All 14 files open and play correctly in DivX.
Fixes I've tried, which have failed:
-deleting and re-downloading the files
So what could cause an mp4 file to fail in QuickTime but work in DivX, while other seemingly-identical files work just fine in both?