Why does my Microsoft BlueTrack mouse work almost nowhere?
March 8, 2013 4:35 PM Subscribe
Microsoft advertises their "BlueTrack" mice as being able to work on almost any surface, with only a few exceptions (mirrors and glass, if I remember correctly). But mine works on almost no surface.
posted by Flunkie to computers & internet (11 answers total)
I've found that it works on a small glossy sticker that came on my laptop (in the area below the keyboard). Other than that, it works nowhere, and I mean nowhere. I have tried my couch cushion. I have tried my pants leg. I have tried my actual leg. I have tried a piece of paper. I have tried a piece of cardboard. I have tried a piece of plastic. I have tried a hardbook cover. I have tried a paperback book cover. I have tried a glossy magazine cover. I have tried a glossy book cover that seems to me to be just as glossy as the glossy sticker. I have tried an old-school mouse pad. I have even, in desperation, tried a mirror (which they say it won't work on).
The area that the glossy sticker is on is very close to the USB plugin thingy on my laptop, so I thought maybe everything else was just too far away, but that's not the case: I've tried parts of my laptop not covered by the sticker, but even closer to the USB plugin thingy; I've tried a book cover very very close to the USB plugin thingy; I've even tried a piece of paper that I taped down over the glossy sticker.
And I've tried different USB ports, including ones that were significantly farther away from the glossy sticker.
I've tried regular batteries. I've tried rechargeable batteries. I've tried freshly recharged rechargeable batteries. I forget whether the mouse came with batteries or not, but if it did, I certainly tried them.
Embarrassingly enough, I even bought a second mouse of the same type! And had the same problem.
When I say that it works on the glossy sticker, and does not work anywhere else, it's like night and day. It is perfect on the glossy sticker. It does not move my cursor one single iota on any other surface.
I haven't seen anything but praise for BlueTrack, and I haven't heard of anyone else having problems like this. And I've had nothing but good luck with Microsoft mice in the past - I've been using their mice for, I don't know, fifteen or twenty years? And have always been very happy with them, before this.