!Help us deal with this troublesome renter!
February 28, 2013 3:22 PM Subscribe
In British Columbia - my mother has a tenant that regularly withholds rent for non-essential repairs (shower heads, faucets) and then charges us exuberant amounts of money for service. My mother asked me to speak with her and I did. The tenant wants to take us to court now and I want to be prepared. How do I do this?
posted by anonymous to law & government (12 answers total)
In the past, my mom has overlooked withheld rent. It is getting exhausting and annoying so she finally wanted to do something about this month in particular.
The repair in question is a shower head. We didn't know it was broken until after it was fixed. The tenant purchased a shower head for 40 dollars and my mom agreed even though she wasn't alerted until after the fact. Then, the tenant charged us $125 for 'repairs' which is ridiculous because I'm fairly certain installing a new shower head consists of screwing it on and I'm pretty sure no one would charge $125 for that.
Anyway, the tenant is trying to withhold rent for that. My mom doesn't speak the greatest of English, so I took on the negotiation as the tenant was getting particularly nasty with my mother. I tried to tell her that there's a process for repairs that she consistently ignores. I couldn't find the actual law so if anyone could point me there, it would be nice. Basically, I told her that she couldn't impose a charge on us without letting us know beforehand and that we were more than happy to fix any repairs within a reasonable amount of time as long as we are notified of it. The RTB website seems to suggest this as well, but again, there's no explicit law so I can't be sure. I explained that we have our own handy man and we would prefer to do our work through him as opposed to using her husband (who she claims is currently doing all the repairs and billing us for it).
The tenant says that in the past, they have done a lot of free work which again, we were not notified of. I don't think this is relevant to this particular event but let me know if it is important.
The tenant refused to listen to me and she said, 'see you in court.' I don't know if this is her bluffing but I have a few questions:
1. Would it be beneficial for us to file for a dispute resolution before they do?
2. Are they allowed to charge us for work that we weren't notified of considering it is a non-essential repair in the unit? The work is already done, so how can we go about solving this? Any idea how RTB would solve this?
3. What should I do to be prepared for the dispute resolution?