Windows 7 and the unseen wireless router
February 16, 2013 6:47 AM Subscribe
I've been blessed with the task of finding out why my father's windows 7 laptop can't connect to his new Virgin Media Broadband router. The laptop can't find the router, and I can't find a fix...
posted by Inner Universe to computers & internet (4 answers total)
The broadband router is newly installed, the laptop less than a few months old, but it seems like the laptop can't find any wireless networks whatsoever. A lot of the suggestions and fixes involve changing the router's security or downloading drivers, but obviously the laptop can't connect, and I'll be damned if I know how to mess with the Virgin box, as my own is much different.
As I'm posting this at his place, I can verify that the router works fine; another laptop in the house can also connect easily with just the SSID. The fault must lie with the laptop/operating system but... For once, I'm stumped. Any ideas on how to get W7 to detect the wireless router? I should hopefully be able to progress from there.