New job selling laboratory equipment, but have no lab/science experience
February 8, 2013 6:40 AM Subscribe
I recently accepted a sales position within a company that sells laboratory equipment. (i.e. centrifuges, GC's, HPLC's, Thermal Cyclers, etc) I have no previous lab or science experience, so learning about a myriad of highly technical products/methods is a quite challenging. My main challenge comes from the fact that I need to engage in conversations with scientists, chemists, biologists on a daily basis. With no previous lab experience, I've been having a hard time talking to them on technical level.
posted by AMWKE1984 to science & nature (11 answers total) 1 user marked this as a favorite
My biggest fear is asking about their work, and then sounding like an idiot for not knowing what the heck goes into carbon testing or any other lab procedure. (my B.A. is in marketing), so the sales part is not an issue.
Most of the other salespeople here come from lab backgrounds, or have degrees in the sciences. There are a few who are in my age/background who are doing well without the science knowledge.
What I'm looking for is a resource to better understand the flow of a lab. For example, if a lab is doing blood work, how do I know what pieces of lab equipment they are already using, and to maybe help understand the bath that a sample takes. I know I'll never be able to learn what someone has learned in 4-8 years of school/lab work, but I know I have the intangibles and the drive needed to succeed by learning whatever is necessary.
To summarize, what is the best method for me to understand the inner-workings of a lab, in order to at least have an idea of what their equipment needs are. I've found that science types like to talk a lot about the work they do, instead of me just asking if they have any equipment needs.
Thank you so much for the help!