The "FBI" wants $200 from me.
January 30, 2013 10:41 AM Subscribe
Can anyone help me with a malware problem in system 7, possibly related to a recent ransomware attack?
posted by Huplescat to computers & internet (16 answers total) 5 users marked this as a favorite
The attack hit me last week and totally shut down my computer. It also disabled my firewall and killed MSE and Malwarebytes. I was using MSE for real-time protection and reserving Malwarebytes for scans only. I managed to get my computer, a Lenovo Thinkpad T-61, running again by going to system restore in safe mode with networking. Then I re-installed both anti-virus programs, using my old XP machine, and ran scans that found nothing.
Everything seemed fine until yesterday, when I noticed some problems with browsing. I ran scans that, again, found no problems… but I was unable to access safe mode to run scans or to do a restore. Then I checked the firewall and found it disabled and refusing to re-start.
My next move was to download a trial version of Kapersky, partly for the firewall that it has. Kapersky found no problems on scan, but this morning as soon as I went on line it caught two backdoor Trojans trying to install. It removed those, then did a rootkit scan and a full scan that turned up nothing
That’s about it, except to say that I’m no computer guy, Windows 7 is new to me, I don’t have the installation discs for this computer, but I do have the product ID #. My cousin, a project manager in IT, picked up the machine when her company did their yearly upgrade. I dread the thought of having to resort to combo fix, but I might be persuaded to give it a shot. I found a couple of Exploit. Drop. Gs. killers online but they seem to require access to safe mode. I wonder if those are any good and, if they are, might they work outside of safe mode.