Why won't Facebook load on my computer?
January 12, 2013 11:14 AM Subscribe
I can load any website on my MacBook except Facebook. Facebook will not load on any browser (Chrome, Safari, or Firefox) -- they all give error messages. Safari says "The server where this page is located isn't responding." Apple tech support says it's a Java problem and I just have to wait until an Apple software update allows Java again, but that seems wrong.
posted by southern_sky to Computers & Internet (19 answers total) 1 user marked this as a favorite
It seems to me that, if it were a Java problem, lots of Mac users would be in the same boat and complaining that they can no longer access Facebook, but my Google searches tell me this is an uncommon problem.
Things I've tried:
-upgrading to Snow Leopard
-Switching to public DNS servers
-Clearing cache, cookies, etc.
-Using "https" instead of "http"
This doesn't happen to me only at home -- if I take my laptop to a friend's house or coffee shop and use their wireless connection, I still can't access Facebook and get the same error messages. Nor does Facebook load when I use my Android phone as a mobile wireless hotspot or when I use my Sprint wireless card. Conversely, I can access my Facebook account just fine from my phone and from my partner's Dell laptop. Again, Facebook is the ONLY website I can't access... everything else works fine.
Has anyone ever heard of this problem or have any ideas about solutions?