Outgoing phone call protocol - how does it work?
January 8, 2013 7:12 AM Subscribe
When you make a call to a service or business, say, you're calling because you have a problem or require a service -- what do /you/ say?
posted by Feel the beat of the rhythm of the night to Human Relations (32 answers total) 7 users marked this as a favorite
Do you say "Hello" and get right down to details?
Do you say "Hello, how are you today?" and then get down to details?
Do you identify yourself "Hello, my name is Frank Smith with [business name or organization]" and get down to details?
Or something else entirely?
What way have you found makes people happiest? I want to make people happier even if I have stuff they need to do for me (which usually makes people sadder, quite understandably.)