Picked the worst enrollment offer for my credit card, how can I persuade the issuer to give me a break?
January 6, 2013 7:32 PM Subscribe
I was sent multiple versions of the same (or so I thought) credit card offer and accidentally applied to the one that charges interest from day one, instead of the one with 0% introductory APR for 12 months. I called customer service and got a boilerplate letter of refusal back. Now what?
posted by ziggly to work & money (5 answers total)
I got credit card offers via email and snail mail from a certain famous outdoor recreation company. One offered a $75 gift card, the other offered a $100 gift card, so I wound up selecting the $100 one, assuming all other things were equal. I didn't even notice anything awry until my second statement, which showed I was getting charged interest on my balance transfers.
I had saved all the offers and the fine print revealed that the one with the $100 gift card said nothing about 0% interest, and the one with the $75 gift card offered an introductory year with 0% interest on transfers and purchases. Yes, I am an idiot.
I called and was asked to fax in the 0% offer I received. I did and got a boilerplate refusal in the mail that said "Enrollment offers can't be combined."
What do I do now? Write a letter? Try to find a backdoor number? Keep asking for a higher-up on the phone? Threaten to transfer the balances elsewhere? All of the above?
In case it matters, I didn't use the stupid gift card yet.