It keeps running forever.
November 27, 2012 7:30 AM Subscribe
My Windows 7 computer no longer turns off properly. If I shut the screen, it no longer sleeps or hibernates, it just freezes. If I go through the start menu to hibernate, it will do so, but the computer is still on -- the power and the wifi lights stay on, it's still running and using battery. This also happens if I go through the start menu to turn off the computer. If I hold on the power key, it will then turn off and restart or resume from hibernation normally when I turn it back on.
I can't think of anything I did to my computer which would have caused this. I check regularly for viruses and spyware. The computer runs normally otherwise. I've never seen this sort of problem and can't figure out how to troubleshoot it.
I really would prefer not to reinstall Windows.