How to reset the technician password on a Samsung OfficeServ 7400
November 14, 2012 8:15 AM Subscribe
How do I reset the technician password of a Samsung OfficeServ 7400 phone system?
posted by signsofrain to computers & internet (2 answers total)
Recently, I got my hands on a Samsung OfficeServ 7400 dirt cheap at a "going out of business" sale. I've acquired and set up the management software for this phone system, and it's powered up and has an address on my LAN. The only problem is I don't know the technician password. I don't want to completely reset the phone system and lose all the programming, since what is already programmed in there is the perfect testbed for my purposes. I want to reset the technician password ONLY. I know from having seen this machine serviced by various techs that resetting the technician password is possible to do from a connected handset, however it appears to be some kind of secret and the info isn't anywhere online. Does anyone know the answer?