Can making a tiered tipping system ever be ethical?
November 9, 2012 3:57 AM Subscribe
Is it ethical for employers and managers to tier the tips of servers and bar staff as a means of creating an "incentive" programme?
posted by _superconductor to Work & Money (19 answers total)
So recently, the small café that I work at in the UK has implemented a new tipping policy that pools all tips at the end of the month and then tiers them, so that the newer employees get less while the employees who have been working there longer get more. The idea is that by placing the newer employees on a probationary period with tips, we are increasing their incentive to work harder.
However, this idea is problematic for this café because all of the "newer" employees have already been working there for 2 months or more, and all the employees with more experience are managers. This means the "newer" employees will be handling the majority of customer service without seeing any financial benefit from it.
As I'm not familiar with the service industry in the UK, is this something that is even remotely ethical for an employer to do? I have spoken to most of the employees and even the older ones seem to agree that this policy is ridiculous, especially when wages are already minimum.
We all really love working at this space and would hate to leave, so if this is in fact unethical, are there any measures I can take to make sure this doesn't happen? Is there anything I can say to the owner that might change his mind?
Thanks so much for your input!