Why are Epson printers the devil?
November 7, 2012 4:07 PM Subscribe
Why won't my black ink print?!
posted by masquesoporfavor to technology (9 answers total) 1 user marked this as a favorite
I have an Epson WorkForce 600. It has been working fine for its whole life (3 years?) up until now!
I was out of black ink, so I bought a black ink cartridge and installed it. The printer then said it also needed magenta ink. I went and bought some and installed it. I ran all the utilities (nozzle check, head cleaning, alignment check) and tried to print. Things are printing EXCEPT black. I went and bought another cartridge just in case, and it still won't print black. When I do an alignment check, no black shows up though there are some random smudges. If I try to print in only black, it makes all the noises like it's printing, but when the page comes out, it's blank. There are no error messages on the printer.
I called Epson support and they were useless. They wanted me to turn it off and on and run the utilities and try another cartridge. Barring that, I'm out of warranty and I could pay someone to look at it, but...seriously? I have a feeling there is nothing wrong that I can't fix!
Googling hasn't been helpful. I really need to print off some postage labels for some clothes I sold online, so time is of the essence.
Any advice you've got is beyond appreciated. My advice to you is never buy an Epson printer! This problem sucks AND they won't print in grayscale if you're out of any color, so you're constantly buying ink. Whee!