My cell phone is a very expensive paperweight.
October 23, 2012 6:57 PM Subscribe
Should I get a new phone? And if yes... which one?
posted by silverstatue to Shopping (12 answers total)
I'm at wits end with my stupid cellphone.
I have a Droid 4 and it used to be great. THEN, the operating system updated on all droids, and suddenly my phone is virtually useless. The battery life went down to maybe a tenth of what it was. I disabled almost everything, I had a factory reset done, I went to every verizon store I could find and called customer service at least a dozen times, and no one could help me. Finally, Verizon sent me a whole new Droid 4 and..... it's just as bad. I charge my phone to 100%, make maybe 30 minutes of phone calls, send 2 or 3 txts, and it's at 0%. I'm afraid to touch the thing. It literally drops 10% every time I touch it, even if it's just to check the time on the screen.
I finally got a higher up in customer service and they said if I'm truly fed up with the Droid 4, they can MAYBE replace it with a whole different model of phone. OR they could try to put in an "extended battery" or keep tinkering with what I have. But I'm afraid that the extended battery still won't be good enough and I can't imagine anything else they could possibly try on this thing, so I'm leaning towards getting a whole new something.
SO..... what cell phone out there (for verizon) gets the absolute best battery? Supposedly the Droid Razr gets 22 hours talk time which sounds great. But then, they claim the Droid 4 gets 12 hours talk time, which is... very not true. So I can't believe any of Verizon's press. Anyone have personal anecdotes?
Or should I just keep fighting to fix what I have? I really do love the slide out keyboard on the Droid 4. But I would sacrifice that to have a phone I can actually USE. Help!