Stupid Usability Question! Duplicating Navigation Elements
October 16, 2012 10:51 AM Subscribe
Web navigation best practice: I'm managing a newly relaunched website, and my superiors want me to duplicate navigation options in a couple practices (clarification after the jump). Something in my Krug- and Nielsen-lovin' soul cringes at the thought. Am I overreacting? If not, can you help me assuage their concerns elegantly without compromising the information architecture?
posted by kwaller to Computers & Internet (9 answers total) 2 users marked this as a favorite
Setting the scene: The site relaunched about a month ago, and we're still in the tweaking and transferring content stage. I am the only person actively contributing to the multi-thousand-page site; my background is mostly in content creation, though I have taken a few good Web basics courses.
We have the typical five-section informative website—About Us, News & Events, etc. Say we have a regular lecture series or a neat piece of art (not a new series or a new exhibit; this is a longstanding institution). The Boss wants Lecture Series in the secondary navigation (the drop-down list from the primary nav) of not only News & Events but also About Us because "more people will see it and come to the event." Other Boss wants Art Piece in the secondary nav of not only Outreach but also About Us, because "Art Piece is good for marketing purposes."
As I mentioned before the cut, I'm a conservative sort of Web manager who trusts my audiences to figure out that events are under News & Events. I balk at duplicating elements in multiple sections because THAT DOESN'T GO THERE and SLIPPERY SLOPE. I'm trying to compromise by using some right column highlights to call out Art Piece and Lecture Series, but that's viewed as not quite enough.
What do I do? (Bad answer: Whatever they tell you to, because they sign your paycheck. That might end up the best solution for this scenario, but I'm looking for the best practice answer for future reference.)
Note: We're using a content management system that lets us repeat menu elements without duplicating pages of content, so our SEO mojo shouldn't be affected(?).