October 10, 2012 7:43 AM Subscribe
What's the best way to find out if your ISP has suddenly gone out of business?
posted by fuse theorem to Technology (5 answers total)
My internet connectivity (DSL) has been down for about the past 24 hours. Calls to the ISP's support number either ring for a long time and then go to voicemail, or go directly to voicemail. The same thing happens with calls to the "24/7 NOC". Emails sent to the support email address get a ticket number and a form letter reply. There is no current online status info on their website.
There have been occasional down times before but never this long since I've been a customer (several years). I've actually been a very satisfied customer and this is an extremely unusual situation in my experience with them. However, if they've gone out of business I obviously need to pursue other options. I just don't want to be unduly hasty because getting set up with another ISP is an ordeal. Advice? The ISP in question is here