ET, phone...someone else?
October 9, 2012 8:53 AM Subscribe
My phone wasn't working this morning because someone had activated another phone using the same number. Is this a scam? How do I protect myself?
posted by troika to Technology (7 answers total) 2 users marked this as a favorite
This morning my phone, an iphone 4s, wouldn't connect to anything other than wifi. I called Verizon to see what's up and the technician, who was very helpful, asked me if I had filed a claim on a lost phone with the insurance company. I hadn't. It appears as though someone had filed a claim for a replacement phone and it was somehow activated using my phone number. The tech said this was probably due to a typing error someone along the line, someone (whether the user, the insurance company, or Verizon) had accidentally entered my number instead of the correct number.
Is that something that could reasonably happen, or am I on the receiving end of a scam?