How does theft happen at the supermarket checkout?
October 1, 2012 4:00 AM Subscribe
How do supermarket employees steal from the store and/or customers at the checkout stand?
posted by Socky McSock to Work & Money (24 answers total) 11 users marked this as a favorite
I wasn't surprised to read in a recent article (which I can't seem to locate now) that supermarkets lose more inventory to internal theft than to shoplifting. However, I was surprised to learn that most of the employee theft at supermarkets actually occurs right in the open at the checkout stand itself, rather than in the back rooms as one might expect. The article was specifically discussing inventory loss, rather than payment shenanigans (such as sweethearting*, cash drawer shortages, overcharging, identity theft, etc). Also, it turns out that customers are often the victims and not just the stores. What kind of sleight-of-hand or other trickery are these employees using to steal merchandise out in the open? How can customers (and stores) protect themselves from this?
I'd love to hear stories from people who've had lots of experience working in retail.
* Sweethearting refers to not charging items at the register for known customers/accomplices.