Check-cashing stores are to banks as X are to Y
September 27, 2012 11:51 AM Subscribe
I was fascinated by this episode of 99% Invisible about how banks are too confusing, stuffy, and weird for many lower-income customers and how check cashing stores are taking advantage of this by offering really simple, straight-forward, more transparent (but expensive) financial services. What other institutions, businesses, services, products, etc. are designed for middle-income or wealthy people that confuse or put off lower-income customers?